At ShreeShuddhi, customer satisfaction is our priority.

Returns

Due to the nature of food and FMCG products, returns are accepted only under the following circumstances:

• Product received is damaged.
• Wrong product delivered.
• Product package is tampered with before delivery.

Customers must notify us within 48 hours of delivery and provide photographs as proof.

Refund Eligibility

Refunds may be approved if:

• The product delivered is defective or damaged.
• The wrong product has been shipped.
• The order cannot be fulfilled by us.

Refund Process

Once approved, refunds will be processed within 7–10 business days to the original payment method.

Non-Refundable Items

The following products are not eligible for return or refund:

• Opened food products
• Used products
• Products damaged due to customer handling
• Items purchased during special promotions unless damaged

Contact for Refund Requests

Email: hindustanhighrise@gmail.com

Phone: +91 9109971990